Get Paid Faster — On-Site or Online
Stripe-powered payment processing with deposit collection at booking, on-site card payments via payment links, and automatic payment status tracking tied to every appointment.
The Problem
Life without field service payments
Chasing payments after the job is done is one of the biggest headaches in field service. Technicians awkwardly ask for checks. Invoices get lost in email. Customers say they will pay 'next week' and then forget. Meanwhile your cash flow suffers and your office staff spends hours following up on outstanding balances.
The GetTimePad Solution
Field Service Payments that just works
GetTimePad integrates with Stripe to make payments seamless at every stage. Collect deposits when customers book online to guarantee commitment. After the job, generate a payment link and text it to the customer — they tap, enter their card, and you are paid in seconds. Every payment is linked to the appointment and customer record, so your books stay organized without manual data entry.
Deep Dive
Everything inside Field Service Payments
A closer look at the capabilities that make GetTimePad's field service payments best-in-class.
Stripe Checkout Integration
Payments are processed through Stripe's secure, PCI-compliant checkout. Customers pay via credit card, debit card, Apple Pay, or Google Pay. Funds are deposited directly into your Stripe-connected bank account.
Deposit Collection at Booking
Require a fixed or percentage-based deposit when customers book online. The deposit is processed through Stripe and linked to the appointment. Non-refundable deposit options virtually eliminate no-shows.
SMS Payment Links
Generate a payment link for any amount and send it to the customer via SMS with one click. The customer taps the link, enters their card on a secure Stripe page, and the payment is recorded automatically.
Webhook-Driven Status Updates
Stripe webhooks automatically update payment status on the appointment — pending, paid, refunded. No manual reconciliation. Your dispatcher sees payment status at a glance on the calendar.
Payment History & Reporting
Every payment is linked to a customer and appointment. View payment history per customer, generate revenue reports by date range, and reconcile with your Stripe dashboard.
Configurable Deposit Requirements
Set deposit amounts per service type. Emergency lockouts might require $75. Scheduled tune-ups might require $25. Or make deposits optional — you control the policy.
How It Works
Field Service Payments in 4 simple steps
Set Deposit Policy
Configure deposit amounts (fixed or percentage) per service type in your settings.
Customer Pays at Booking
When booking online, the customer pays the required deposit via Stripe before the appointment is confirmed.
Send Balance After Job
After the job is complete, generate a payment link for the remaining balance and text it to the customer.
Payment Auto-Records
Stripe webhooks update the appointment status to Paid. No manual entry needed.
Results
The impact on your business
Get paid 3x faster
SMS payment links get paid in minutes, not days. Customers pay on their phone while the service is still fresh.
Reduce no-shows by 60%
Deposit requirements filter out uncommitted bookings and ensure customers show up.
Eliminate payment chasing
Automated payment links and status tracking mean your office staff never has to make an awkward collections call.
Industry Applications
See how field service payments works for…
Locksmith
Collect a $75 deposit before rolling the truck to a lockout. Send the balance via SMS link on completion.
HVAC
Require deposits for expensive equipment installations and send payment links for seasonal tune-ups.
Plumbing
Collect payment for emergency repairs on-site with a text link instead of handling cash or checks.
Electrical
Send itemized payment links for panel upgrades and track payment status per job in your dashboard.
Related Features
Works even better together
Field Service Payments is just one piece of the puzzle. Explore these complementary features.
FAQ
Frequently asked questions
What payment methods does Stripe support?
How long does it take to receive funds?
Are there transaction fees?
Can I refund a payment?
Is payment data stored securely?
Try Field Service Payments free for 14 days
No credit card required. Set up in under 5 minutes. See why field service businesses are switching to GetTimePad.