Features
Every feature your field service team needs.
From scheduling to reviews, explore everything GetTimePad offers.
Scheduling & Calendar
A visual command center for every job, every tech, every day.
Day, week, and month views
Drag-and-drop rescheduling
Multi-staff columns — side-by-side per technician
Color-coded appointments by service and status
Completed checkmark on calendar cards
Busy time blocking (breaks, travel, unavailable)
Click-to-create on any time slot
Staff filtering per calendar view
Recurring appointment support with series management
8-stage status workflow with transition guardrails
Live GPS & Dispatch
Real-time technician tracking with traffic-based ETAs.
One-click En Route — grabs browser GPS and calculates ETA via Google Directions
Traffic-based ETA sent to customer via SMS and email
Customer live map link — auto-updates every 10 seconds
Geofence arrival detection — auto-triggers Arrived status
Live dispatch dashboard — see all active techs on one screen
Breadcrumb trail for route history
Tracking sessions start/stop per appointment
Tech Mode — mobile-first one-tap status updates and photo capture
ETA recalculation with live traffic conditions
Optional dedicated GPS device for always-on tracking
Communications & Automations
Keep customers informed at every step — automatically.
Two-way SMS messaging via Twilio
Real-time inbox with conversation threads per customer
Automated SMS/email on every status change
24-hour and 1-hour reminder automations
Follow-up and rebooking reminder triggers
Merge tags: {FIRST_NAME}, {BOOKING_DATE_TIME}, {TRACKING_LINK}, {DEPOSIT_LINK}
Branded transactional emails with your logo and colors
Per-automation enable/disable toggle
Staff assignment and reschedule notifications
Daily summary email for staff
Online Booking
Let customers book 24/7 from your website.
Public booking portal at your custom URL
Service selection with descriptions and pricing
Optional staff selection (or auto-assign)
Real-time availability per staff member
Vehicle information capture (year/make/model)
OTP phone verification for customer auth
Optional Stripe deposit collection at booking
Embeddable iframe widget for your website
Direct booking link and Book Now button embed
Filter by staff, service, or category
Payments & Deposits
Get paid faster with Stripe-powered checkout.
Stripe checkout session integration
Deposit collection at online booking
Generate payment links for any amount
Webhook-driven payment status updates
Payment history linked to appointments and customers
Configurable deposit requirements
Reviews & Reputation
Automatically collect 5-star reviews and protect your brand.
Auto-send review request on appointment completion
Customizable SMS template with merge tags
Branded review page with star rating
Smart routing: 4–5 stars → Google / Facebook / Yelp
Low rating capture: 1–3 stars → internal feedback only
Review analytics: sent, opened, submitted, average rating
Rating distribution chart
Manual re-send for any appointment
Configurable high/low rating thresholds
Reporting & Analytics
Understand your business at a glance.
Dashboard with today's appointments, customers, staff, payments
Quick stats: confirmed, en route, in progress, completed
Revenue tracking over time
Staff utilization reports
Cancellation and no-show analytics
Job Readiness Score dashboard
Full activity log with actor tracking (user, system, AI)
Date range filters: 7, 30, 90 days
Integrations & API
Connect GetTimePad to your existing tools.
REST API with key-based authentication
Create customers and appointments via API
Outbound webhooks on status changes
Device registration, heartbeat, and assignment
AI session tracking with confidence scores
Multi-tenant architecture with full isolation