Let Customers Book 24/7 — Even While You Sleep

A brandable online booking portal with real-time availability, OTP phone verification, service selection, and optional Stripe deposit collection. Embed it on your website or share a direct link.

The Problem

Life without online booking portal

Every missed call is a missed booking. When a customer searches for a locksmith or plumber at 10 PM, they are ready to book right now. If your only option is 'call us during business hours,' they move on to the next result on Google. You are losing jobs to competitors who offer instant online scheduling.

The GetTimePad Solution

Online Booking Portal that just works

GetTimePad's online booking portal is a customer-facing scheduling page that works 24 hours a day, 7 days a week. Customers select a service, choose an available time slot based on real-time technician availability, enter their contact and address information, and confirm with OTP phone verification. Optional Stripe deposit collection at booking reduces no-shows and ensures commitment. Embed the portal on your website, share a direct link, or add a 'Book Now' button to your Google Business Profile.

Deep Dive

Everything inside Online Booking Portal

A closer look at the capabilities that make GetTimePad's online booking portal best-in-class.

Brandable Booking Page

Your booking portal displays your business name, logo, colors, and service descriptions. Customers feel like they are booking directly with you, not a third-party platform. Custom URL support means you can share a clean, branded link.

Real-Time Availability

The portal pulls live availability from your GetTimePad calendar. When a technician is booked, their time slots disappear. When they free up, slots reappear. Customers always see accurate, up-to-the-minute availability.

OTP Phone Verification

Before a booking is confirmed, the customer must verify their phone number with a one-time code sent via SMS. This eliminates fake bookings, ensures valid contact information, and reduces no-shows.

Stripe Deposit Collection

Require a deposit at the time of booking — $25, $50, or a custom amount. Stripe handles the secure payment, and the deposit is linked to the appointment. Non-refundable deposits virtually eliminate no-shows.

Service & Vehicle Info Capture

Customers select from your service menu, add notes, and optionally enter vehicle information (year, make, model, VIN) for automotive services. Your technician arrives with all the information they need.

Embeddable Widget & Book Now Button

Embed the booking portal as an iframe on your website, or add a simple 'Book Now' button that opens the portal in a modal. Works on any website builder — WordPress, Wix, Squarespace, or custom HTML.

How It Works

Online Booking Portal in 4 simple steps

1

Customer Visits Your Booking Page

They find your booking link on your website, Google Business Profile, or social media.

2

Select Service & Time

They choose a service, pick an available date and time slot, and enter their contact details.

3

Verify & Pay Deposit

OTP phone verification confirms their number. If required, they pay a deposit via Stripe.

4

Booking Confirmed

The appointment appears on your calendar. Automated confirmation SMS and email are sent to the customer.

Results

The impact on your business

Capture 35% more bookings

After-hours online booking captures customers who would otherwise call a competitor.

Cut no-shows by 60%

OTP verification and Stripe deposits ensure only serious customers book.

Save 10+ hours per week on phone booking

Customers book themselves, freeing your office staff for higher-value work.

Related Features

Works even better together

Online Booking Portal is just one piece of the puzzle. Explore these complementary features.

FAQ

Frequently asked questions

Can I control which services appear on the booking portal?
Yes. You choose which services are visible on the public booking page. You can hide internal-only service types and customize descriptions and pricing for public services.
Can customers choose a specific technician?
You can enable or disable staff selection on the booking portal. If enabled, customers can pick a preferred technician. If disabled, the system auto-assigns based on availability.
Is the deposit refundable?
That is up to you. You configure deposit amount and refund policy in your settings. The policy is displayed to customers before they pay.
Can I embed the booking portal on my website?
Yes. We provide an iframe embed code and a simple 'Book Now' button snippet that works on any website.
What if a customer books a time that just got filled?
The portal checks availability in real time. If a slot is taken between page load and submission, the customer is shown an error and asked to select a different time.

Try Online Booking Portal free for 14 days

No credit card required. Set up in under 5 minutes. See why field service businesses are switching to GetTimePad.