Know Where Every Technician Is — In Real Time
Live GPS tracking with breadcrumb trails, customer-facing live maps, traffic-based ETAs, and optional dedicated hardware. Eliminate 'where are you?' calls forever.
The Problem
Life without live gps tracking
When customers call asking 'where is my technician?', your office staff has to phone the tech, interrupt their current job, and relay the answer. This wastes everyone's time and makes your company look disorganized. Meanwhile, you have no idea if your trucks are taking efficient routes or if technicians are where they say they are.
The GetTimePad Solution
Live GPS Tracking that just works
GetTimePad's live GPS tracking shows every technician on a real-time map dashboard. When a tech taps 'En Route,' their browser GPS activates and begins streaming location updates. Customers receive an auto-generated tracking link — like an Uber-style live map — that refreshes every 10 seconds with the tech's position and traffic-based ETA. No more 'where are you?' calls.
Deep Dive
Everything inside Live GPS Tracking
A closer look at the capabilities that make GetTimePad's live gps tracking best-in-class.
Real-Time Live Map Dashboard
See all active technicians as pins on a single map. Pins are color-coded by status — green for available, blue for en route, orange for in progress. Click any pin to see the tech's current job, customer name, and estimated time remaining.
Breadcrumb Trail History
Every tracking session records a breadcrumb trail showing the exact route a technician traveled. Review trails after the fact to verify routes, audit mileage, and identify inefficient driving patterns.
Customer-Facing Live Tracking Link
When a technician goes en route, the customer automatically receives an SMS and email with a branded live tracking page. The page shows the tech's real-time position on a map, their name and photo, and a traffic-based ETA that updates every 10 seconds. Customers love it — it is the Uber experience for field service.
Traffic-Based ETA via Google Directions
ETAs are not straight-line guesses. GetTimePad calls the Google Directions API with real-time traffic data to calculate accurate drive times. If traffic conditions change, the ETA updates automatically and the customer sees the new arrival time.
Geofence Auto Clock-In/Out
Define a geofence radius around job sites. When a technician's GPS enters the geofence, their status automatically transitions to 'Arrived.' When they leave, the system logs departure time. No manual clock-in required.
Optional Dedicated GPS Hardware
For always-on tracking without relying on a phone, GetTimePad supports dedicated GPS devices that mount in service vehicles. The device reports location via cellular even when the tech's phone is off or out of battery.
How It Works
Live GPS Tracking in 4 simple steps
Tech Taps 'En Route'
The technician opens their job in Tech Mode and taps the En Route button. Browser GPS activates and begins streaming their location.
Customer Gets Live Link
An SMS and email are sent to the customer with a branded tracking page showing the tech's real-time position and traffic-based ETA.
Live Map Updates Every 10 Seconds
The tracking page auto-refreshes with the technician's latest position. The ETA recalculates as traffic conditions change.
Geofence Triggers Arrival
When the tech enters the job-site geofence, their status auto-transitions to Arrived and the customer is notified.
Results
The impact on your business
Eliminate 90% of 'where are you?' calls
Customers watch the live tracking page instead of calling your office, freeing up dispatchers for productive work.
15% improvement in route efficiency
Breadcrumb trail audits reveal inefficient routes and help you coach technicians on better driving habits.
Build customer trust instantly
The Uber-style live tracking experience sets you apart from competitors and makes customers feel informed and secure.
Industry Applications
See how live gps tracking works for…
Locksmith
Locked-out customers watching the live map feel reassured instead of anxious. ETA transparency reduces cancellations.
HVAC
Homeowners waiting for AC repair in summer heat can see exactly when relief is arriving.
Plumbing
Emergency plumbing customers with active leaks need accurate ETAs — live tracking delivers that automatically.
Electrical
Property managers coordinating electrician visits across multiple buildings can track every tech on one dashboard.
Related Features
Works even better together
Live GPS Tracking is just one piece of the puzzle. Explore these complementary features.
FAQ
Frequently asked questions
Does GPS tracking drain the technician's phone battery?
Can customers see the technician's location at all times?
How accurate are the ETAs?
What is the dedicated GPS hardware option?
Is technician location data stored?
Try Live GPS Tracking free for 14 days
No credit card required. Set up in under 5 minutes. See why field service businesses are switching to GetTimePad.