Smart Dispatch

Dispatch Software That Gets Your Techs Where They Need to Be.

Assign jobs with drag-and-drop, track every technician on a live GPS map, send automated customer ETAs based on real-time traffic, and keep your entire field operation visible from one dashboard.

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Dispatch Features

Everything you need to dispatch smarter.

Purpose-built tools for field service dispatch, real-time tracking, and automated customer communication.

Live Dispatch Dashboard

See every technician on a real-time GPS map. Color-coded pins show availability, en-route status, and job progress at a glance.

Drag-and-Drop Job Assignment

Assign and reassign jobs with a simple drag-and-drop. Multi-tech columns let you balance workloads across your entire crew.

Traffic-Based ETA

Customers get a live tracking link with an ETA that updates based on real-time traffic conditions. No more 'where's my tech?' calls.

Geofence Arrival Detection

Automatically mark techs as 'arrived' when they enter a job site geofence. Trigger customer notifications without a single tap.

Breadcrumb Trail Tracking

Full route history for every technician, every day. Verify job site visits, optimize routes, and settle disputes with GPS proof.

Multi-Tech Visibility

Monitor your entire fleet from one screen. Filter by skill, region, or availability to dispatch the right tech to the right job.

Auto-Notifications

Booking confirmations, dispatch alerts, en-route messages, and arrival notifications — all sent automatically via SMS, email, or WhatsApp.

Real-Time Job Tracking

Every job moves through customizable statuses: dispatched, en-route, arrived, in-progress, completed. Know exactly where every job stands.

Built for every dispatch scenario.

Emergency dispatching with instant tech assignment and live customer ETA updates

Multi-crew coordination across regions with skill-based tech matching

Daily route planning with optimized job sequencing to reduce drive time

On-call technician management with automatic rotation and escalation

Same-day service calls with real-time availability checks and instant dispatch

Recurring maintenance routes with pre-assigned technicians and schedules

Why dispatch teams choose GetTimePad.

See every tech on a live GPS map — no more radio check-ins or phone tag

Drag-and-drop job assignment cuts dispatch time from minutes to seconds

Traffic-aware ETAs keep customers informed automatically

Geofence arrival triggers eliminate manual status updates

Breadcrumb trails provide GPS proof of every job site visit

Live Dispatch Dashboard

Active Technicians

6 of 8 on jobs

Next Available

Carlos M. — free in 22 min

Closest to New Job

Sarah K. — 1.4 miles away

Ready to dispatch smarter, not harder?

Join hundreds of service businesses using GetTimePad to dispatch techs, track crews in real time, and keep customers informed automatically. Try the live demo today.

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