Built for Appliance Repair Pros

Appliance Repair Software That Runs Your Business.

Schedule warranty calls and out-of-pocket repairs, dispatch techs with live GPS tracking, capture model and serial numbers at booking, and collect payments before you close the ticket — all from one platform built for appliance repair companies.

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$6.1B

U.S. appliance repair market size

35%

Average second-trip rate without proper diagnostics

12%

Revenue lost to no-shows without deposits

Review increase with automated requests

Sound Familiar?

Running a appliance repair business without the right software?

These problems cost you time, money, and customers every single week.

Pain Point

Techs arrive without the right parts because model and serial numbers weren't captured upfront

Pain Point

Warranty claim paperwork takes hours because job details aren't documented properly

Pain Point

Customers call repeatedly asking when the tech will arrive for their refrigerator or washer repair

Pain Point

Second-trip rates are sky-high because diagnostics aren't shared between office and field

GetTimePad solves every one of these.

Purpose-Built Features

Why appliance repair businesses choose GetTimePad

Every feature designed with appliance repair workflows in mind.

Appliance & Model Tracking

Capture brand, model number, serial number, and appliance type at booking. Techs arrive with the right parts and knowledge for GE, Whirlpool, Samsung, LG, and every major brand.

Live GPS & Traffic ETAs

Customers waiting on a fridge repair get a live map link showing your tech's real-time location and traffic-adjusted ETA. Eliminate 'when will the tech arrive?' calls.

Diagnostic Photo Capture

Techs snap photos of error codes, damaged components, and model plates from the field. Photos sync to the job record for warranty claims and part ordering.

Deposits & Payment Collection

Collect diagnostic fees upfront via Stripe. Send payment links for repair authorization. Get paid before parts are ordered for out-of-warranty jobs.

Warranty & Recall Management

Tag jobs as warranty, extended warranty, or customer-pay. Track authorization numbers, claim status, and reimbursement timelines in one place.

Automated Review Requests

After every completed repair, auto-send review requests. Happy customers go to Google; unhappy ones stay internal. Build your reputation on autopilot.

Real-World Scenarios

How appliance repair teams use GetTimePad every day

Same-day refrigerator repairs with parts availability confirmed before dispatch

Warranty service calls with manufacturer authorization tracked from booking to claim submission

Multi-appliance service visits where techs handle washer, dryer, and dishwasher in one trip

Recurring maintenance contracts for commercial kitchen equipment with automated scheduling

What makes GetTimePad different

Three capabilities no other appliance repair software offers.

Live GPS Tracking with Traffic ETAs

Your customers see the technician's real-time location on a live map with a traffic-adjusted ETA. No more "where are you?" calls. Optional GPS hardware device for always-on tracking, even without a phone.

AI Receptionist (KeyBot)

Never miss a call again. KeyBot answers calls 24/7, books appointments, collects customer details, and dispatches techs — all without a human receptionist. Purpose-trained for appliance repair businesses.

Smart Review Routing

After every job, automatically send review requests. 4-5 star ratings are directed to Google, Yelp, and Facebook. 1-3 star ratings stay internal so you can resolve issues privately. Grow to 100+ reviews on autopilot.

"GetTimePad transformed our appliance repair business. We went from sticky notes and phone calls to a fully automated scheduling and dispatch system. Our customers love the live GPS tracking, and our Google reviews went from 12 to over 100 in six months."

Mike R.

Owner, Appliance Repair Business