2026 Comparison

GetTimePad vs FieldAware

An honest, detailed comparison to help you choose the right field service management platform for your business.

GetTimePad

Modern Field Service Management

From $79/mo

F

FieldAware

Enterprise Platform

Custom pricing, typically enterprise-level contracts

Quick Verdict

FieldAware is built for enterprise complexity — SLA management, workflow automation, and deep system integrations. For small to mid-size service businesses, GetTimePad provides the essential features plus customer GPS tracking, AI receptionist, and smart reviews at a dramatically lower price with no enterprise implementation overhead.

Feature-by-Feature Comparison

15 key features compared side-by-side

Job Scheduling

GetTimePad

Drag-and-drop calendar with conflict detection

FieldAware

Advanced scheduling with SLA priority
Technician Dispatch

GetTimePad

Smart dispatch with route optimization

FieldAware

Automated dispatch with skill matching
Live GPS Tracking

GetTimePad

Real-time map with breadcrumb trails

FieldAware

Fleet tracking for dispatchers
Traffic-Based ETAs

GetTimePad

Automatic SMS with live traffic data

FieldAware

Not available
Customer Live Tracking Link

GetTimePad

Uber-style live map shared via SMS

FieldAware

Not available
Dedicated GPS Device

GetTimePad

Optional hardware GPS tracker for vehicles

FieldAware

Not available
AI Receptionist

GetTimePad

KeyBot: 24/7 call answering, quoting & booking

FieldAware

Not available
Online Booking Portal

GetTimePad

Branded portal with deposit collection

FieldAware

Customer portal for work orders
Stripe Payments

GetTimePad

Stripe-powered with tap-to-pay

FieldAware

Enterprise billing integrations
Deposit Collection at Booking

GetTimePad

Automatic deposit capture via Stripe

FieldAware

Through billing system integration
Smart Review Routing

GetTimePad

4-5 stars to Google, 1-3 captured internally

FieldAware

Not available
Automated Reminders

GetTimePad

SMS, email, and WhatsApp reminders

FieldAware

Automated notifications
Mobile Tech Mode

GetTimePad

Dedicated mobile interface for field techs

FieldAware

Mobile app for field workers
Multi-Location Support

GetTimePad

Unlimited locations on Pro and Agency plans

FieldAware

Multi-org enterprise support
API Access

GetTimePad

REST API with webhooks

FieldAware

Enterprise API with ERP connectors

Features compared based on publicly available information as of April 2026. Features may vary by plan.

Pricing Comparison

Transparent pricing, no hidden fees

Recommended

GetTimePad

Starter$79/mo

1 staff member

Pro$199/mo

5 staff members

Agency$499/mo

Unlimited staff

  • No annual contracts
  • Free 14-day trial
  • All features included
  • Free migration support

FieldAware

Custom pricing, typically enterprise-level contracts

FieldAware is an enterprise field service management platform targeting mid-to-large businesses with complex operations. It focuses on workflow automation, SLA management, and integration with enterprise systems.

Key strengths:

  • SLA management with automated escalations and breach alerts
  • Configurable workflow automation without coding
  • Strong enterprise integrations (ERP, CRM, billing systems)
  • Asset and inventory management with barcode scanning

Where GetTimePad Wins

Key advantages GetTimePad has over FieldAware

Accessible Pricing

GetTimePad starts at $79/mo. FieldAware requires custom enterprise contracts costing significantly more.

Customer GPS Tracking

Live customer tracking links with traffic ETAs. FieldAware's GPS is dispatcher-only.

AI Receptionist (KeyBot)

24/7 AI call answering and booking. FieldAware has no automated call handling.

Quick Setup

GetTimePad is live in hours. FieldAware requires weeks of professional implementation.

Where FieldAware Wins

Areas where FieldAware has an advantage

SLA Management

Automated SLA tracking with escalations and breach alerts is critical for enterprises with contractual service obligations.

Workflow Automation

Configurable workflow automation handles complex multi-step processes without coding.

Enterprise System Integration

Deep ERP, CRM, and billing system integrations for large organizations.

Which Platform Is Right for You?

Choose GetTimePad if you...

  • Small to mid-size service businesses wanting modern features at accessible prices
  • Companies preferring quick setup without enterprise implementation overhead
  • Businesses wanting customer-facing GPS tracking and AI receptionist
  • Teams focused on customer satisfaction and online reputation growth
F

Choose FieldAware if you...

  • Enterprises with SLA-based service contracts requiring automated compliance
  • Large organizations needing deep ERP and CRM integration
  • Companies requiring configurable workflow automation for complex processes

Frequently Asked Questions

Common questions about GetTimePad vs FieldAware

Is GetTimePad a viable alternative to FieldAware for small businesses?

Absolutely. GetTimePad provides scheduling, dispatch, GPS tracking, payments, and customer communication at a fraction of FieldAware's cost, plus AI receptionist and smart reviews that FieldAware doesn't offer.

Does GetTimePad have SLA management like FieldAware?

GetTimePad focuses on job scheduling and customer experience. For automated SLA tracking with escalations, FieldAware's enterprise tools are more advanced.

Can GetTimePad handle enterprise-scale operations?

GetTimePad's Agency plan supports unlimited staff. For true enterprise needs like SLA management and ERP integration, FieldAware or similar enterprise platforms may be necessary.

How much cheaper is GetTimePad?

GetTimePad starts at $79/mo with no contracts. FieldAware's custom pricing typically runs several hundred to thousands per month with implementation fees.

Can I migrate from FieldAware to GetTimePad?

Yes. GetTimePad offers migration support. The switch is most suitable for teams that don't need enterprise SLA management or deep ERP integrations.

Ready to try GetTimePad?

Try the live demo. No credit card required. See why service businesses are switching from FieldAware to GetTimePad.